Privacy Policy

Please read the following carefully.  This Privacy Policy provides general information about the privacy statement of this website and related platforms.

You must be 18 years of age to purchase from Feathered Nest Glamping website.

Feathered  Nest Glamping (collectively, FNG, “website”, ``we'', “our”, and “us”) are committed to the privacy of the details you provide to us when using www.featherednestglamping.com. 

This Privacy Policy is for our company known as Feathered Nest Glamping and describes how your personal information is collected, used and shared when you visit or make a purchase from Feathered Nest Glamping.

Feathered Nest Glamping website is committed to our visitors, maintaining trust and confidence.  We are not in the business of selling, renting or trading emails with other companies for the purpose of marketing.

Your privacy is important to Feathered Nest Glamping.  We will protect the information you share with us.  We will not give away or sell your name, email address, phone number or other information.  We take measures to provide visitors and/or users of the website with a safe and secure environment.

1.  PERSONAL INFORMATION WE COLLECT

We obtain personal information about you from several sources which include personal information you provide to us directly, including your name, billing address, shipping address, email address, phone number,  payment information and information we gather through automated means.

We refer to this information as “Order Information”.  When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information and Order Information.

When you visit Feathered Nest Glamping website, we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.  Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website.  We refer to this automatically collected information as “Device Information.”

We collect “Device Information” using the following technologies:

-“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.  For more information about cookies,

visit http://allaboutcookies.org.

-“Log Files” track actions occurring on the website, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

-“Web Beacons” “tags” and “pixels” are electronic files used to record information about how you browse the website.

We use Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).

 

2.  HOW DO WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed throughout the website (including processing your payment information, arranging for shipping, and order confirmations).  Additionally, we use this Order Information to communicate with you and also screen our orders for potential risk or fraud.

With your permission, we may send you emails about our store, new products, updates and email marketing.

Communicate about, and administer participation in special events, promotions, programs, offers, surveys, contests and market research.

Operate, improve and evaluate our business, improving our services, managing our communications, performing data and statistical analytics and other internal functions.

Identify, protect against and prevent fraud and other unlawful liabilities.

Running Facebook, Instagram, Twitter, Tik Tok, Google Ads and other social media platforms, promotional materials as well as alerts regarding available offers and other communications.

Feathered Nest Glamping or service providers may use the information collected from and about you such as name, postal address, email address and telephone and/or mobile number.  Payment information, when needed to facilitate certain transactions. Reviews, comments, and/or surveys on our media blog.  Also, information you provide to us when you fill a form, such as through the “Contact Us” feature.

If other uses of device information is processed, it is described as follow:

 

3.  SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties for example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the website—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

If your Personal Information is being used for retargeting, remarking, or other p purposes it is described as follows:

 

4.  BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Facebook - https://www.facebook.com/settings/?tab=ads

Google - https://www.google.com/settings/ads/anonymous

Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

5.  SHOPIFY

Feathered Nest Glamping is hosted on Shopify Inc.  They are providers of the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application.  They store your data on a secure server behind a firewall.

Payment through a direct payment gateway to complete your purchase, then Shopify stores your credit card data.  It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).  Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.  After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and service providers.

Shopify’s terms of service: https://www.shopify.com/legal/terms)

Shopify’s Privacy Statement: https://www.shopify.com/legal/privacy

 

6.  DO NOT TRACK

We do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.

 

7.  DATA RETENTION

When you place an order through Feathered Nest Glamping, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

8.  MINORS

Age restriction exists, the website is not intended for individuals under the age of 18 years of age.

 

9.  SECURITY

We take precautions  and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Credit card information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. No method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

10.  CHANGES

We reserve the right and may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

 

11.  CONTACT US

If you would like to contact us by email:  featherednest.lb@gmail.com